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Retail Ethnography (Slideshare)

Retail Ethnography Approach Overview
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Video Diaries: A Method for Understanding New Usage Patterns


7 Ingredients of a Successful UX Strategy


10 Absentee UX Features on Top e-Commerce Sites


First Look at the Google Catalogs User Experience


Top Approaches for e-Commerce Product Videos

"Usography developed a top-notch, quantitative methodology that gave us feedback we could actually use to improve our Web site. There is art and science in their work. We found them to be well qualified, easy to work with, and highly professional."
L. S., Marketing Manager, Georgia-Pacific

 

"I have nothing but praise for your work. I have rarely seen such informative, action-orientated, compelling and persuasive findings come out of such a quick research process."
D. C., Vice President, Sapient

 

"Usography has been a great partner. They helped us see how people were really using our site, and discover usability issues we had no idea existed. Their pricing made it easy for us to involve them in our development cycle on an ongoing basis."
W. B., Founder, Jobkabob

 

"Usography offered a vivid snapshot of our user needs, which allowed us to modify the employee portal user experience to ensure adoption."
Z. T., Manager, The Home Depot

 

"Usography completely exceeded my expectations, which were high to begin with. Communication throughout the project was excellent. The work was a great value - very high quality for a reasonable cost."
A. J., Communications Manager, Georgia-Pacific

 

"Usography's sophisticated yet friendly process was exactly what we needed to help us with the real work of designing an intuitive, well-organized Portal for our employees."
S. B., Senior Director, Cox